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Team Trainer

Albuquerque, NM, USA

Job Type

Full Time

About the Role

The role of Team Trainer is to provide client care for veteran clients and graduated teams through one-on-one sessions, group classes, continuing education, etc.; on-site kennel management; case management; etc. Team Trainers must possess exceptional organizational and time management skills and have the ability to work independently and as a team member.

Preferred, 2 years' experience in dog training. Paws and Stripes’ training philosophy is focused on positive reinforcement training. Team Trainers are expected to train using humane methods. The Team Trainer must be able to successfully handle conflict, difficult situations, and maintain transparent communication with their team. This position must demonstrate high quality communication skills. Reports to the Lead Trainer.


Team Trainer Job Duties:

  • Attend Staff meetings, Programs meetings, and monthly Program Education Trainings

  • Abide by all policies and procedures set forth in the Employee Handbook and any additional organizational policies and procedures; Keep up to date on all changes and additions

  • Maintain working knowledge of all Program department and Client procedures; stay informed of any and all updates and changes to curriculum, policies and procedures

  • Maintain and monitor Programs equipment and supplies and records

  • Maintain a working knowledge of all ADA, Fair Housing Act, DOT and other access law information for service animals

  • Assist with preparation for Program Department activities such as Workshops, Group Classes,

  • Individual one-on-one sessions, Continuing Education Conferences, Annual Reassessments and Socialization Classes

  • Assist and lead Program Department activities

  • Attend and conduct mobile activities for multiple hours per day

  • Maintain quality communication with staff and clients

  • Maintain case management information on current, future, and graduated clients

  • Coordinate veterinary screenings, appointments, and clinic relationships

  • Coordinate shelter partnerships, scheduling, and so on

  • Create and maintain Programs Department documents as assigned

  • Seek innovations appropriate to the position in an effort to streamline processes in support of the overall mission and vision of Paws and Stripes

  • Handle fussy and reactive dogs as needed

  • Monitor health and well-being of client dogs

  • Maintain knowledge in and assist in maintaining current Program Department standards and information

  • Assist and lead dog pre-screening, selections, home visits, multi-level canine behavioral issue resolutions

  • Other duties as assigned


Physical Demands and Work Environment:

  • Work is performed at a desk/computer screen for extended periods of time in a traditional office environment

  • Work requires use of a computer and computer software to enter data

  • To perform these essential job duties, it will require the manual dexterity sufficient to operate phones, computers and other office equipment

  • Must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone

  • Must be able to work without the assistance of a Service Dog for short periods of time when working with other dogs (crates are available)

  • Work is performed in a highly active environment with exposure to a wide variety of challenges, deadlines and diverse employee and client population.

  • Daily exposure to dogs in the office environment should be expected.

  • Position may require the occasional lifting of up to 40+ pounds.

  • Hours: Mon-Thurs, 8:00am – 6:00pm (subject to change with some duties)

This is a full-time, benefits eligible position. Opportunities for advancement and wage increases based upon successful annual evaluations and job performance. The physical requirements and work environment described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To apply, please email your resume and cover letter to

About the Company

Paws and Stripes is an equal opportunity employer and is committed to equal employment opportunity and to compliance with federal and state anti-discrimination laws.

In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, childbirth and related medical conditions), gender identity, sexual orientation, age (40 and over), spousal affiliation, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, National Guard membership, veteran status, uniformed service member status, physical or mental disability, genetic information (including testing and characteristics), HIV status, serious medical condition, or any other consideration protected by federal, state or local law.

Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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